OfficialPath
Reserve number
FamilyFacility
Verified TextBridge — assigned-number texting

One stable number for your loved one.

Reserve an assigned OfficialPath number. Friends and family text normally, and your loved one replies through the approved facility system — with delivery billing that starts only after activation works.

Reserve assigned number See how activation works
Assigned number by default No rotating pool No email swapping Billing after activation Route-pause protection Verified contacts only

Rated 4.8/5 by families who stay in touch through OfficialPath.

Two products, one mission

Built around the route you trust

Available now

Family Companion

Draft review, setup help, refund support, and facility rules — to get your communication right from day one. Companion only; it doesn't deliver messages.

$9/ month
Assigned-number texting

Verified TextBridge

One stable number per resident. Friends and family text it normally; your loved one replies through the approved facility system. Reserve now — delivery billing starts after activation.

$19.99/ month after activation

Family on one side, your loved one on the other — connected through one assigned number.

How the assigned number works

Reserve first. Activate second. Then text.

You never pay a monthly delivery plan until the first verified exchange actually works.

STEP 01

Reserve number

OfficialPath reserves one stable, SMS-capable number for your loved one.

STEP 02

Verify contacts

Family and approved friends verify their own phones — verified contacts only.

STEP 03

Complete setup

The facility-side route is prepared using the approved communication system.

STEP 04

Activation test

No monthly delivery billing starts until that first verified exchange goes through.

STEP 05

Text normally

Everyone texts the assigned number, and replies route back to the right person.

Why OfficialPath

Built to avoid the relay failure loop

The fragile relay
OfficialPath
Shared rotating number pool
Assigned number by default
Email swapping inside the system
One stable route identity
Pay before approval
Billing after activation
Hidden, silent failures
Visible route status
Arbitrary routing to any number
Verified contacts only
A note on Family Companion

Family Companion is not message delivery. It's setup help, draft review, refund support, and route guidance — available today, no facility route required. Verified TextBridge is the assigned-number texting product, and it bills only once your route is active.

Pricing

Reserve now.
Pay for delivery after it works.

Number Reserve + Setup

$4.99 one-time
Charged before activation

Reserve your loved one's assigned number, verify contacts, generate setup instructions, and prepare activation. Credited to your first active month. Delivery billing doesn't start until activation works.

A one-time fee to claim and prepare a dedicated number before anything goes live.
  • We find and hold one SMS-capable number assigned to your resident
  • You verify the phones of everyone who'll text it
  • Step-by-step setup instructions, generated for you
  • The activation test is prepared and queued
Billing: the only charge until the route works — and it's credited to your first TextBridge month, so it's paid early, not extra. Refundable if the route can't be activated.
Reserve number
Most popular

Verified TextBridge

$19.99 / mo
Billed only after activation

Assigned number, verified contacts, route status, and a two-way SMS bridge. No rotating pool, no email swapping. Includes 1,500 message segments a month.

The core texting product — one number that belongs only to your loved one.
  • One stable number, yours alone — never a shared or rotating pool
  • Verified contacts — each phone verified once; replies route to the right person
  • Visible route status, so you always know if messages can flow
  • Two-way bridge — family texts the number; your loved one replies through the approved system
  • 1,500 message segments a month (a segment ≈ one 160-character text)
Billing: $19.99/mo begins only after the first verified exchange works — and pauses automatically if the route pauses.
Start with TextBridge

TextBridge + Legal/Learning

$29.99 / mo
Billed only after activation

Everything in TextBridge plus guardrailed legal research, GED, ESL, and reentry support. Includes 3,500 message segments a month.

Everything in TextBridge, plus a guardrailed AI assistant.
  • All of Verified TextBridge
  • Public case-law research — guardrailed, no people lookups
  • GED, ESL, and reentry / education support
  • 3,500 message segments a month — more headroom than the base plan
Billing: same activation gating as TextBridge — nothing monthly until your route is active.
Add Legal + Learning
Rescue + Inmate Lookup
Free
Find your inmate and diagnose a current service issue.
The free front door — no card, no commitment.
  • Inmate & facility lookup
  • Diagnosis of a current service issue
  • Guidance to the right route
For: anyone — even before deciding on TextBridge.
Family Companion
$9 / mo
Draft review and setup help. Companion only — no delivery.
Help, not delivery — it does not send texts.
  • Draft review so messages aren't bounced for wording
  • Setup help for your own approved channels
  • Refund & dispute templates
  • Facility-rule lookups
For: families using their own approved channel who want it to go smoothly. Available anytime, no route needed.
Legal + Learning
$14.99 / mo
Guardrailed case law, GED, ESL, and reentry support.
The research & education tools on their own — without the texting number.
  • Public case-law search
  • GED & ESL support
  • Reentry & education guidance
For: people who want the tools but not (yet) the assigned number. Also bundled into TextBridge + Legal/Learning.

Prices vary by facility — you'll see the exact rate for your loved one before you pay. The $4.99 setup fee is credited toward your first active month, and if a route can't be activated, it can be credited or refunded.

Trust is the product

Every message is encrypted in transit and handled under your facility's rules, through the approved system. We don't sell the cheap shared-number experience — every TextBridge account gets one stable assigned number, and you never pay for delivery until it actually works.

Facility-approvedRoutes go through the corrections systems that authorize them.
Billing after activationNo monthly delivery charge until a verified exchange works.
Route-pause protectionIf a route pauses, we hold the number and pause billing.
Verified contacts onlyOnly phones you've verified can send or receive.
Support

Questions, answered

Yes. Every Verified TextBridge account gets one stable assigned number mapped to your resident — no shared rotating pool, no email swapping. Friends and family all text that same number.
You pay $4.99 once to reserve and set up the number. Monthly delivery billing begins only after activation — the first verified exchange — works. If the route can't be activated, your setup fee can be credited or refunded.
Everyone texts the same assigned number. Each person verifies their own phone once, and replies route back to the right contact. No arbitrary routing — verified contacts only.
We keep your number reserved and pause delivery billing until the route is active again. You're never charged a monthly delivery plan for a paused or blocked route.
Messages are encrypted in transit and handled under each facility's rules, through the approved communication system. Risky messages are checked, route status is visible, and only verified contacts can send or receive.
SMS is billed in chunks of about 160 characters. A short text is one segment; a long message or heavy emoji use can split into two or three. So "1,500 segments" works out to roughly 1,000–1,500 normal-length messages a month — plenty for daily family back-and-forth. If you go over, extra segments are a few cents each, or you can move up to the higher plan.
Verified TextBridge is the texting product — your loved one's own number with a two-way bridge. Family Companion doesn't deliver any messages; it's setup help, draft review, refund support, and facility-rule lookups for families using their own approved channel. Many people start with Companion's free Rescue lookup, then reserve a TextBridge number when they're ready.
Yes. Legal + Learning at $14.99/mo gives you the guardrailed case-law research plus GED, ESL, and reentry support on their own — no assigned number required. If you also want the texting bridge, it's bundled into TextBridge + Legal/Learning at $29.99/mo.
Closer, every day

Reserve your loved one's number.

Setup takes about a minute — and you're never billed for delivery until activation works.

Reserve assigned number Talk to a facility